Sims Game Won't Launch

by amyy_wonderland
Reply

Original Post

Sims Game Won't Launch

★★ Novice

My sims game is not opening properly. Every time I open it in Origin my screen turns black and the blue loading symbol comes up but then it goes back to my desktop screen. When ever I click it it keeps doing the same thing. I removed all my custom content and it still doesn't work. I tried repairing the game, uninstalling it and reinstalling it, I uninstalled Origin and reinstalled it and ran it as an administrator. I tried restarting my computer and I tried doing a clean reboot of my computer and I tried disabling origin in games but still nothing is working and it is doing the same thing. I have the most updated driver for my computer also.

Message 1 of 2 (129 Views)

Re: Sims Game Won't Launch

Hero

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

You can attach the txt file to your post directly.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 2 (114 Views)