No Gallery and sims Delivery Error Code: 00000008:0000000000000000

[puzzlezaddict]

@AstoriaRose  Try pausing OneDrive syncing before launching Sims 4.  You can do so by right-clicking on the OneDrive icon in the lower-right corner of your screen, selecting Pause syncing, and choosing whatever time frame works for you.

[LadyELF1109]

Hi, I'm having this exact same issue and I've tried very thing that has been recommended on here. I was wondering what worked for you, if anything 🤔 

Thank you 

[puzzlezaddict]

@LadyELF1109  There isn't a current SDX update, so you shouldn't be seeing an error at all.  Please post a screenshot of it for reference.

[trschaiper]

I can't find the EADesktop.exe file on my computer, but the EA app is literally an app I keep pinned to my taskbar at all times.

[puzzlezaddict]

@trschaiper  The .exe should be here:

C:\Program Files\Electronic Arts\EA Desktop\EA Desktop

[xgsnc3cej2jz]

I'm have this same problem and I play on xbox

[puzzlezaddict]

@xgsnc3cej2jz  Please post in the console tech forum:

https://answers.ea.com/t5/Technical-Issues-Consoles/bd-p/the-sims-4-technical-issues-consoles-en

[Meitaphore]

Same problem here. I've been reinstalling the sims 4 on my new computer under windows 11 with the new EA app, and can't seem to get rid of this error. I've tried everything mentionned in this thread; adding to the windows firewall, to the ransomware protection, I don't have any other antivirus installed as far as I know, and I've deleted onedrive since it bugged me off, so it should not interfere. I'm at a loss as to what to do now. Any ideas?

[puzzlezaddict]

@Meitaphore  Did you try the suggestion in the accepted solution?  And did you try a new admin Windows account?  Even if you have no intention of switching accounts overall, it's a useful test.

[Meitaphore]

Hello, thanks for your answear. I had tried the accepted solutions without success, and decided to try a new admin account once the holidays would be over. However, once home, the game started working just fine. I don't know if it's something I did, or if it is linked to the wifi network I was using at my parent's house, but I can now connect to the gallery and the error don't appear anymore. Anyway, thanks again for the quick answear