Re: Sims 4 won't install

by crinrict
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Re: Sims 4 won't install

★ Novice
I'm still waiting on a response to my reply please.
Message 21 of 27 (732 Views)
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Re: Sims 4 won't install

★ Novice
I've bought it years ago, but used it on a previous laptop.... I think before Origin existed as now I can't play it without Origin, but surely if I buy a game I should be able to download it on any new computers I possess in the future!!
Message 22 of 27 (732 Views)
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Re: Sims 4 won't install

Hero

Hi @Beeroxxx

 

Origin existed when Sims 4 came out. If you registered the game on your Origin account, it should still be there.

 

Make sure you use the email address you used back the to login.

 

If that fails, you'll need to get in touch with a game advisor as only they can help with account issues

 

Game advisors can be found through live chat or call-back

 

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

In Details here: How to contact a Game Advisor

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 23 of 27 (726 Views)
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Re: Sims 4 won't install

★★★ Newbie

0cb59d8670141572

Message 24 of 27 (687 Views)
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Re: Sims 4 won't install

Hero

Hi @emswood

 

this is a rather old thread. Could you please describe the issue you're seeing now in more details ? Are you getting any error messages ?

 

It's probably best if you start a new thread and give all the details there.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 25 of 27 (678 Views)
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Re: Sims 4 won't install

★★★ Newbie

0cc013e8900b41c5

Message 26 of 27 (655 Views)
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Re: Sims 4 won't install

Hero

I'm going to lock this thread as it's old.

 

OER-IDs are not needed at this point, please post your exact issue in a new thread that you can be helped properly.

 

Post your OS and what symptoms you are seeing.

 

Thank you.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 27 of 27 (649 Views)
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