Forum Discussion

drwho1998's avatar
drwho1998
3 years ago

Sims 4 not downloading update on EA App

Hi

I have added the EA app and tried to update the game, as prompted. The download starts and gets to 25% then stops downloading. I've uninstalled and reinstalled the App a couple of times, no change.

I cannot play the game without the update.

Any suggestions? 

pc

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,735 PostsLatest Activity: 8 years ago
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Hi

I have added the EA app and tried to update the game, as prompted. The download starts and gets to 25% then stops downloading. I've uninstalled and reinstalled the App a couple of times, no change.

I cannot play the game without the update.

Any suggestions? 

","body@stringLength":"291","rawBody":"

Hi

I have added the EA app and tried to update the game, as prompted. The download starts and gets to 25% then stops downloading. I've uninstalled and reinstalled the App a couple of times, no change.

I cannot play the game without the update.

Any suggestions? 

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Sims 4 not downloading update on EA App","moderationData":{"__ref":"ModerationData:moderation_data:11836826"},"body":"

@drwho1998  Please clear the EA App's cache:

\n\n

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

\n\n

and repair the game: open your game library, hover over the Sims 4 icon, click the three dots, and select Repair.  Then see whether the game updates properly.

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