November 2017
Hi, I'd like to start off by saying I have no subfolders, I always enable cc and script mods in game, every mod I've tried is a .package file as well. I know it's not a single piece of cc messing up my game because every time I try to add cc I use a different piece of cc.
The same thing happens every time, I click on the sims 4 icon (because I can't find a way to start it directly from my files) and there is no pop-up box. I'll search my files and origin will have created a new EA folder with everything inside with none of my saves or cc. The previous EA folder will still exist but is no longer in use.
I've tried uninstalling and reinstalling ts4, I've tried uninstalling and reinstalling origin as well, I feel like I've tried everything.
(one odd thing, it deletes everything in my gallery as well)
Please help.
November 2017
Hi there,
i know cc/mods do weird things to your computer but if your 100% sure its not that. it sounds like game glich/bug
I would highly suggest putting in support ticket at https://help.ea.com/en/contact-us/?product=the-sims-4&platform=pc
Wish you luck,
Simsuckers