Forum Discussion

crinrict's avatar
crinrict
Hero+
5 years ago

Re: Load Screen Crashes in Sims 4

HI @GeorgiaPeach2388 

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post

Are you using mods or cc in your game ?

4 Replies

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  • GeorgiaPeach238's avatar
    GeorgiaPeach238
    5 years ago

    I recorded a video showing what my game was doing on my PC! I tried to load my game but it exits me out!

  • GeorgiaPeach238's avatar
    GeorgiaPeach238
    5 years ago

    It will start but once I tried to load my saved game it will load for a while & then exist me out of Sims completely..what’s dxdiag?

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @GeorgiaPeach2388 Follow the instructions I posted above. It's your computer specs in detail also showing potential errors. It's not about posting a video.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,973 PostsLatest Activity: 14 minutes ago
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Screen Crashes in Sims 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Load Screen Crashes in Sims 4","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11791188"},"body":"

HI @GeorgiaPeach2388 

\n\n

Could you post your Computer's DxDiag?

\n

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post

\n\n

Are you using mods or cc in your game ?

","body@stringLength":"376","rawBody":"

HI @GeorgiaPeach2388 

\n\n

Could you post your Computer's DxDiag?

\n

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post

\n\n

Are you using mods or cc in your game ?

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Load Screen Crashes in Sims 4","moderationData":{"__ref":"ModerationData:moderation_data:11791189"},"body":"

I recorded a video showing what my game was doing on my PC! I tried to load my game but it exits me out!

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@GeorgiaPeach2388  Does the game start at all? It would help a lot if you post your computer's dxdiag. thank you

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It will start but once I tried to load my saved game it will load for a while & then exist me out of Sims completely..what’s dxdiag?

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It's your computer specs in detail also showing potential errors. It's not about posting a 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