Install The Sims 4 in Norwegian

[EA_Cade · Accepted solution]

Hey all, 

For those experiencing this issue now we will need to make some backend changes to your account to resolve it.

Please reach out to us on Help.EA.com or on Twitter at @EAHelp so we can get this sorted for you.

Thanks! 

[bholth3]

Hi, I am experiencing the same issues as my other fellow Norwegians on this board. I downloaded the EA-app yesterday, re-installed the game with Norwegian language, but the game shows up in English. I am trying to contact you to report this issue, but whenever I try to "start a new case", the web-browser just keeps on bugging. I've tried both on Firefox, Chrome and Internet Explorer with the same result. It's a bit frustrating when you have an issue like this and on top of that it's near impossible to get in contact with you. I hope you can help me resolve this as I very much would like to play this game in my own language...

Thank you.

[puzzlezaddict]

@bholth3  If the region in your browser window is not set to U.S. or U.K., try switching to one of those .  Or you could try EA Help on Twitter or Facebook instead.

[Vesseli19771]

That is very frustrating. It do same in Finnish language too. Cant play SIM 4 at Finnish. Only english. PLEASE FIX THAT!

[puzzlezaddict]

@Vesseli19771  The only way to change the language Sims 4 is running in is to reinstall the game.  Do you have the option to reinstall in Finnish?  If not, please run the EA App error report and post the report ID, as described here:

https://help.ea.com/en/help/ea/ea-app/run-ea-error-report/

Please also post a screenshot of the language options you see, if any, when reinstalling the game.

Uninstalling Sims 4 shouldn't remove any of your saves or other user content, but if you want to make sure, go into Documents > Electronic Arts and make a backup of the Sims 4 folder inside.  This folder contains all your user data, and you can restore the backup if the original is somehow deleted.

[elenieN]

This still dont work. 

So tried innstalling Sims 4 in Norwegian on my daughters new PC. 

-Installed EA Client -  the EA client does not have Norwegian as base language for the launcher, so had to choose english. 

-when trying to innstall SIms 4 you can't choose language, you can see the option, choose Norwegian, but when you go back to start the innstall its reverted back to english again.

-Tried as others wrote here, to innstall the Origin App to innstall it on norwegian from origin first then use EA after. 
but the Origin launcher whont let me do anything, only blocks everything with the "you need to uppgrade to EA Launcher" so cant actually do anything in origin atm. 


Still no fix?? 

[Xitlaly_1999]

@elenieN Same thing is happening for me. I've tried everything but EA won't let me change the language, can't believe they have not fixed this yet!

[puzzlezaddict]

@elenieN and @Xitlaly_1999  Would it be possible to create and share a video of your choosing Norwegian, then the EA App reverting the selection to English?  I ask because it would be helpful in reporting this issue, particularly if this is a new presentation.

[flyflax]

I want my the sims 4 game to change to norwegian, but I don't understand how to reach out on EAhelp or twitter. Please help me

[puzzlezaddict]

@flyflax  You'll need to uninstall Sims 4 and reinstall it in Norwegian.

To access EA Help, start here:

https://help.ea.com/en/

EA Help on Twitter is no longer available.