I reinstalled the sims, chose Norwegian but it shows in English

by minhelen_
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Accepted Solution

I reinstalled the sims, chose Norwegian but it shows in English

★ Novice

i redownloaded the sims 4 with the new ea app. They asked which language and I chose Norwegian. When I finally after 8 hours started the game its in English. I cant find a way to change it. In the EA app I click on the game and options, then properties. Then under advacnced launch options I need to type in an comand?

please help...

Message 1 of 25 (4,038 Views)

Accepted Solution

Re: Install The Sims 4 in Norwegian

Community Manager

Hey all, 

 

For those experiencing this issue now we will need to make some backend changes to your account to resolve it.

 

Please reach out to us on Help.EA.com or on Twitter at @EAHelp so we can get this sorted for you.

 

Thanks! 

EACade

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Message 11 of 25 (4,474 Views)

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Re: I reinstalled the sims, chose Norwegian but it shows in English

@minhelen_  There's no way to change a game's language within the EA App.  Normally you'd just reinstall the game in Norwegian, but since that didn't work the first time, your best bet is to reinstall Origin.  You can find a download link here:

 

https://answers.ea.com/t5/Origin-Client-Web-Technical/Downloading-and-installing-Origin-Windows-and-...

 

Open your Origin game library, right-click on the Sims 4 icon, select Game Properties > Advanced Launch Options, and choose Norwegian.  Origin should repair the game and download the appropriate language strings.  Then you can go back to using the EA App if you prefer.

 

I don't know for sure, but the EA App might have been confused if you installed the app itself in English.  I do know this is a common problem.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 25 (3,981 Views)

Re: I reinstalled the sims, chose Norwegian but it shows in English

★ Novice

Thank you, it works nowStandard smile

Message 3 of 25 (3,945 Views)

Language

★★★ Newbie

Hello, why cant i change my language in the sims 4? I have always played in Norwegian and now when i changed to the ea app from origin its only in english. 

Message 4 of 25 (3,740 Views)

Re: Language

★★ Guide
@tinastar4ever it doesn't work the same way as in origin. In Origin you could set a 'launch' language, ea app does not have this function. Ea app does have an install language though, so if you reinstall the game on ea app, before installing, you can set the language to your desired one.
Message 5 of 25 (3,689 Views)

Re: Language

@tinastar4ever  There's currently a bug with the EA App where it may not install a game in another language if the App itself is running in English, or perhaps if the App doesn't support the language chosen for the game.  At any rate, the only fix is to reinstall Origin and change the language there.  You can download Origin from the link here:

 

https://answers.ea.com/t5/Origin-Client-Web-Technical/Downloading-and-installing-Origin-Windows-and-...

 

There's no need to uninstall the EA App.  Once you've installed Origin, open your game library, right-click on the Sims 4 icon, select Game Properties > Advanced Launch Options, and choose Norwegian from the dropdown menu.  Origin should download the language strings if they're not already present and then launch the game in Norwegian.

 

Hopefully the EA App will be updated to address this soon enough, but in the meantime, Origin still works fine.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 6 of 25 (3,669 Views)

Language The Sims 4

[ Edited ]
★★★ Newbie

Hi.

I got the EA app around fall, when Origin was saying good bye. And everything went fine downloading it. I usually play The Sims 4. I've played up until now, because I had to reset/wipe my computer. So after downloading the EA app again to install Sims 4 again, my game runs in English. I used Norwegian because that is my language. But there is no way to change it back to Norwegian. I have tried everything, search everywhere. I only find Origin "how to change language". And that option is gone now. But what I find weird is that Sims 4 supports Norwegian among many other languages. And when I first got the EA app I had the Sims 4 in Norwegian. How come there is no option to change it back? I have even tried to change it in the files, with no luck! I am so frustrated and many others seems to be the same. Please help me, I just wanna play Sims 4 in my language again. All online information I find is how to change in Origin, which again I no longer am able to.

 

Thanks in advance!!

Message 7 of 25 (3,608 Views)

Re: Language The Sims 4

@Lyail  Are you in fact able to reinstall Origin?  If so, and if it runs, you can change the language there and then go back to the EA App.  You can find a download link here:

 

https://answers.ea.com/t5/Origin-Client-Web-Technical/Downloading-and-installing-Origin-Windows-and-...

 

There's no need to uninstall the EA App; just don't try to run both apps at the same time.

 

If you can't use Origin, then the only fix here is to uninstall Sims 4 and reinstall it in Norwegian, hoping that it works this time.  This issue usually seems to occur when the App is running in English, so normally I'd suggest you switch the App to Norwegian first, but I don't actually know whether it has a Norwegian localization.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 8 of 25 (3,571 Views)

Re: I reinstalled the sims, chose Norwegian but it shows in English

★ Guide

Why hasn't this been fixed yet? It has been a long time since this first was reported.

- The solution of using Origin to solve this problem will not work forever. So please fix this problem!

 

Message 9 of 25 (3,506 Views)

Install The Sims 4 in Norwegian

★ Guide

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) Nope, because then I have to close Origin...
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Language problems
When did this happen? (dd.mm.yy hh:mm) Since the Beta.
Summarize your bug Users can't change the language in The Sims 4 to norwegian. This is very frustrating and I hope someone can take this up with someone who can resolve these issues with the new app. Yes... You can select Norwegian as the language for The Sims 4. But if you select Norwegian as the game language, the game will be instaled with english language.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Install The Sims 4 in Norwegian.
What happens when the bug occurs? The language is in English, instead of Norwegian.
What do you expect to see? Norwegian language in the game!

Hello. I am now trying to contact EA about this issue again for the 3rd time!

 

The problem is installing The Sims 4 in Norwegian:
Users can't change the language in The Sims 4 to norwegian. This is very frustrating and I hope someone can take this up with someone who can resolve these issues with the new app.

Yes... You can select Norwegian as the language for The Sims 4. But if you select Norwegian as the game language, the game will be instaled with english language.


I have been told by 2 different people from EA, that they escalated it to the teams.

  • 29.10.2022 - Simguru_Laylaika
  • 08.11.2022 - EA_Leeuw

4 months have passed and EA have not done anything about this problem. Is it really that hard to fix this bug, or does EA not care about norwegian customers?

Message 10 of 25 (3,547 Views)