Re: HELP!

by BobRoooss
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HELP!

★★★ Novice

I need help big time!

So today i wanted to update my game but at 95% it says the following: 

 


GAME UPDATE ERROR
There was a problem while updating your game. One or more files that requires an update may be in use. If the issue persists please restart your computer and resume the update.

 

I have reset my computer and done a full reboot but still nothing!

Please help some one Frown

Message 1 of 12 (611 Views)

Accepted Solution

Re: HELP!

Oh darn! Well let's try cleaning the Origin Cache:
http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/

 

And if that doesn't work give a clean boot a try:
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/


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Message 8 of 12 (631 Views)

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Re: HELP!

Could you try starting Origin as administrator by right clicking it before starting and choosing 'start as administrator'?


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Message 2 of 12 (600 Views)

Re: HELP!

★★★ Novice

I have it set so i'm automaticaly set as the administrator so that doesnt work D:

Message 3 of 12 (598 Views)

Re: HELP!

Try right-clicking the game in Origin, and choose 'repair game'. 


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Message 4 of 12 (592 Views)

Re: HELP!

★★★ Novice

Alright I'm going to wait for it to repair and will update you on what happens!

Message 5 of 12 (590 Views)

Re: HELP!

★★★ Novice

Nope D:

Message 6 of 12 (578 Views)

Re: HELP!

★★★ Novice

Its saying that the repair failed!

Message 7 of 12 (573 Views)

Re: HELP!

Oh darn! Well let's try cleaning the Origin Cache:
http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/

 

And if that doesn't work give a clean boot a try:
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/


----------------

Answers HQ Guardian

do not work for EA

 

Message 8 of 12 (632 Views)

Re: HELP!

★★★ Novice

alright im working on that might take me a little bit :D

Message 9 of 12 (565 Views)

Re: HELP!

I'm going to sleep right now, I'll check back in a few hours! Good luck! :eahigh_file:


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Message 10 of 12 (563 Views)