Game crashes after 5 min

by colorchromosome

Original Post

Game crashes after 5 min

[ Edited ]
★★★★★ Newbie

Before the patch, disabling the audio at least allowed me to build houses. With the patch, I cannot do anything for more than 5 minutes.

It doesn't matter if I pause the time or go into build mode, the sims are in one place, moving strangely. Then my game crashes.


I have done the following:

1. Cleared my cache

2. Repaired in origin

3. Gone into offline mode

4. Added the -nosound, removed it later <tried both


I tried attaching my crash files, but it is not letting me.


Edit: I have no mods. I just downloaded the Sims 4 base game with the Seasons expansion pack.

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Re: Game crashes after 5 min

[ Edited ]

HI  @colorchromosome 



I split your post into it's own thread


Could you please post the following info. Please see instructions below how to add lastcrash files.


  1. Your Computer's DxDiag
  2. If you have, the following file: Documents\electronic arts\the sims 4\lastcrash.txt
  3. The following file: Documents\electronic arts\the sims 4\config.log

You can upload DxDiag and config.log directly to your post.


For any lastCrash files, either create a rar file and upload that or copy/paste the content of the file to a post inside spoiler tags (the icon next to the strike-through)

Good Luck


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.

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