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Account hacked and pilot deleted

by IDiedForYourSins
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Account hacked and pilot deleted

★★★★ Novice

So my Origin account just got hacked and someone deleted my 40h Anthem pilot... Whoever hacked the account created a new pilot (lvl 9) and all the loadouts have asian sounding names. Nice.

Is there anyway that I can get my pilot profile back?

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Accepted Solution

Re: Account hacked and pilot deleted

Hero

Since this is an account related issue, you have to contact a support agent. https://help.ea.com/contact-us

 

I don't know if they keep backups, though.

 

If you haven't already, use two step authentication to protect your account: https://help.ea.com/en-us/help/account/origin-login-verification-information/



I don't work for EA.

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Re: Account hacked and pilot deleted

Hero

Since this is an account related issue, you have to contact a support agent. https://help.ea.com/contact-us

 

I don't know if they keep backups, though.

 

If you haven't already, use two step authentication to protect your account: https://help.ea.com/en-us/help/account/origin-login-verification-information/



I don't work for EA.

Message 2 of 4 (270 Views)

Re: Account hacked and pilot deleted

[ Edited ]
★ Apprentice

bet not a hacker, more than likely, someone figured out you password,, always recommend strong passwords. Being there is no trading,, sales, excreta for anyone to make ANY money off of these, I'd say someone that has access to your system/

Message 3 of 4 (256 Views)

Re: Account hacked and pilot deleted

★★★★ Novice

Pretty sure this happened to me.  Not getting any resolutions as I have 250 hours in that character.  Anyone have the number to get to talk to anyone?

Message 4 of 4 (166 Views)

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