Sem sombras no jogo

[pk25l078e1zg]

Product: The Sims Móvel
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy j7 prime 2
OS Version Versão android 9
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Ao entrar no jogo
What do you expect to see? Espero ver sombras dos objetos
Connection Type Wifi
Please select your region South America
Country Brasil

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Bom eu como jogadora a bastante tempo desde 2021 esse bus começou,depois de uma atualização...gostaria que resolvesse esse problema,pois com sombras fica mais realista o jogo,desde já agradeço a compreensão!!

[EA_Lanna]

Hi @pk25l078e1zg,

Thanks for creating this thread. I'm afraid the board you've shared this on is supported in English, so this won't get much response if it remains over there. Please ensure your posts and threads are shared in the language of the board you're posting on for again. This guide may help with that: Getting started on Answers HQ! ^^

I've moved this on over to the Portuguese AHQ boards. 

Thanks,

EA_Lanna