why can't I drag the image when making a Gameface?

[EA_Blueberry]

@Footlongdong69 

If you feel comfortable with it, you can private message me one of the images so I can take a look at it. Have you tried using both Firefox and Chrome as the browsers when you're trying to upload it?

[Footlongdong69]

I've deleted the images as soon as I'm happy they don't work. And I've tried both chrome and Firefox. And others Cc Browser and opprea browser With Firefox I can move the pic but it fails to make a game face at the end telling me to try later 

[Footlongdong69]

Honestly I've tried everything I can think of. On a plus side my laptop now runs brilliantly as I went through it and cleaned it right up thinking it maybe my slow running laptop 😁

[EA_Blueberry]

@Footlongdong69 

Are the images meeting the minimum size and not exceeding the maximum?

• Minimum size: 480 by 480 px
• Maximum size: 4096 by 4096 px

• Format: JPEG or PNG
• Maximum file size: 10 MB

[machbros]

@EA_Blueberry Same errors blueberry, something this simple shouldn’t be this complicated to fix.

[AbC6909a2657026]

You can go all the way to step five to see if there are any mistakes

[EA_Blueberry]

This issue should now be fixed per a back-end change from the team. If you continue to experience any issues, please let us know. Thank you for giving us a heads up on this and for all your help!

[AfroNinja712]

The issue hasn't changed. I can't drag the image around at all.

[biogote]

@EA_Blueberry The issue persists

[chotus]

the problem has still not been fixed i have tried on multiple pcs and i still cant drag the image it is so frustrating. you could prob drag images back in the dialup days 😂

**edit** ok i finally got it working with firefox yay haha