"unable to connect to the EA servers at this time. Please check your network con

by Rc305
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"unable to connect to the EA servers at this time. Please check your network con

★★★ Newbie

"unable to connect to the EA servers at this time. Please check your network connection or try again later"

 

I have been receiving this message for the past 2-3 months. I only have one EA title and it is UFC 2.

 

I have been able to download all the patches, I tried clearing all UFC data, still the same issue. It is not the ports, I have opened all PS4 and EA ports including UFC specific ones.

 

My PSN Id is rc.34- 

 

Please help?

Message 1 of 71 (613,956 Views)

Accepted Solution

Re: "unable to connect to the EA servers at this time. Please check your ne

★★★ Newbie

Had same issue, unable to connect to EA servers. Turned out to be the date and time on my console was set in manual to the Wrong Date and Time. Changed the clock settings  to automatic internet settings and voila it connected. This is because the date and time doesn't fall into the time frame of the EA servers security certificate date and will not let you connect (its a website security thing).

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Message 2 of 71 (641,895 Views)

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Re: "unable to connect to the EA servers at this time. Please check your ne

★★★ Newbie

Had same issue, unable to connect to EA servers. Turned out to be the date and time on my console was set in manual to the Wrong Date and Time. Changed the clock settings  to automatic internet settings and voila it connected. This is because the date and time doesn't fall into the time frame of the EA servers security certificate date and will not let you connect (its a website security thing).

Message 2 of 71 (641,896 Views)

Re: "unable to connect to the EA servers at this time. Please check your ne

EA DICE Team

@jeymoney2009

 

Thank you for that detailed explanation. I've marked your post as a solution.

 

@Rc305

 

Playstation manual for these steps can be found, here:

 

http://manuals.playstation.net/document/en/ps4/settings/date.html

Message 3 of 71 (613,586 Views)

Re: "unable to connect to the EA servers at this time. Please check your ne

★★★★★ Newbie
No maaaaan.. it's not a time mistake . I changed ma date and time and still it showing " unable to connect to the EA servers at this time .plz check your network connection or try again later "" plzz help me
Message 4 of 71 (609,476 Views)

Re: "unable to connect to the EA servers at this time. Please check your ne

Community Manager

@cenajaseem

 

Try switching between Wi-Fi and a wired connection.

 

Are you on a restricted network such as University/Corporate/Military?

 

Please see the following articles for connectivity info and troubleshooting:

 

http://help.ea.com/article/connection-troubleshooting-basic/ 

          

http://help.ea.com/article/connection-troubleshooting-advanced-xbox/

 

http://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation

barry.png
Message 5 of 71 (609,460 Views)

Re: "unable to connect to the EA servers at this time. Please check your ne

[ Edited ]
★★ Novice

how can i do this? 

@jeymoney2009

Message 6 of 71 (605,966 Views)

Re: "unable to connect to the EA servers at this time. Please check your ne

★★★ Newbie
Failed to answer the question
Message 7 of 71 (599,738 Views)

Re: "unable to connect to the EA servers at this time. Please check your ne

★★★★ Novice
No problem with my clock
No problem with Nat type it is open
I can play ANY other game with ease
Battlefield one /EA SERVERS ARE TERRIBLY IN EFFICIENT
CURRENTLY I CANNOT EVEN GET ONLINE
ACTIVE XBOX LIVE ACCOUNT
XBOX X SAYS IT IS AN EA PROBLEM
EA SAYS GO TO HELP
HELP SAYS ITS A CLOCK PROBLEM
REALLY GUYS COME ON LOL
Message 8 of 71 (592,315 Views)

Re: "unable to connect to the EA servers at this time. Please check your ne

★★★ Newbie

I too am getting this same message "unable to connect" we have tried everything also. I am playing NFS payback and the game plays fine but i cannot get my shipments or daily challenges. This has been like this for a month now. WTF  Did it ever get fixed on your end?

Message 9 of 71 (591,295 Views)

Re: "unable to connect to the EA servers at this time. Please check your ne

★★★ Newbie

I'm getting the same error message. It only happens with star wars battlefront 2 (worst purchase ever, by the way) no other ea games do that.

Message 10 of 71 (567,198 Views)