not getting emails

by ahmed539
Reply

Original Post

Accepted Solution

not getting emails

★ Novice

I've haven't received any emails from ea about the things I've asked to be sent to me. it was working a few months ago and then it just stopped. I checked to see if it was about how often i want it sent but it says i would receive emails anytime, even though i don't get any.

Message 1 of 3 (2,359 Views)

Accepted Solution

Re: not getting emails

Community Manager

@ahmed539

 

On the same page where you choose to receive our emails and how often, check below for the Preferred Games section and add more games and/or platforms and then click the Update button at the bottom of the page.

 

Thanks.

barry.png

View in thread

Message 2 of 3 (2,382 Views)

All Replies

Re: not getting emails

Community Manager

@ahmed539

 

On the same page where you choose to receive our emails and how often, check below for the Preferred Games section and add more games and/or platforms and then click the Update button at the bottom of the page.

 

Thanks.

barry.png
Message 2 of 3 (2,383 Views)

Re: not getting emails

★ Novice

I have done this multiple times before and I've tried again to add games that i would like to be notified on, and i always make sure to update it. However, i still haven't received any emails about them yet.

Message 3 of 3 (2,328 Views)