December 2019 - last edited January 2020 by EA_Blueberry
Just out of now where cant login anymore. How do I resolve the issue?
EA_Blueberry: Removed image to protect account information
Solved! Go to Solution.
January 2020
I know this is a little late but I wanted to make sure you were able to reconnect. Have you tried restarting your device or toggled WiFi off/on?
We have some extra mobile troubleshooting steps below if you need them. Let us know what did or didn't help.
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
January 2020
I know this is a little late but I wanted to make sure you were able to reconnect. Have you tried restarting your device or toggled WiFi off/on?
We have some extra mobile troubleshooting steps below if you need them. Let us know what did or didn't help.
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps