Saying my profile is offline [ Edited ]

[mrpizar · Accepted solution]

@EA_Blueberry @saintspriest987 @SAlNTT1

It works the default avatar pic thing worked 

*Marking solved for visibility*

Change your profile picture for your Xbox Gamertag to a default one.

- EA_Blueberry

[VexedSquirell]

Changing the picture worked for me, thank you ... strange how a profile picture can cause that haha 

[ihatedisplayname]

@EA_Blueberry changing the profile picture didn’t work for me, it still says my account is invalid

[EA_Blueberry]

@ihatedisplayname Are you getting Invalid Process or Invalid Account?

If it's Invalid Process / Gamertag is stuck offline, please try changing to a different Gamertag one more time. Make sure it's a DEFAULT Xbox Gamertag. Not a custom uploaded one.

If it's Invalid account. Resetting the password can help some players, otherwise you may need to contact our Support team to bring up your account and see what's causing that error. We have thread on that here: https://answers.ea.com/t5/Technical-Issues/Invalid-account-missing-content/m-p/9402330#M304

[MrKirbcrawler]

TheJolleyTodger

UK

[SAlNTT1]

@EA_Blueberry This happens to me when trying to go into playerhub

[harrison1226]

Xbox GT: FrontlineFire98

east coast region.

[TheVenomx]

Edit: I can confirm that changing my Gamerpic on Xbox has fixed the issue and I can now edit card etc. Hope this helps ?

Pressing player hub makes Error: Invalid Process. appear.

ive not changed my gamertag in years and don’t plan on doing so however I can fight online but my overall level is 1 and it just says Offline on the top left hand side.

will there be a patch or something coming to fix this issue? Looks like there are a lot of people with it 

[Sw33tLewTHE5th]

Sw33tLewTHE5th

pacific coast US

[stuartpuryear2]

Xbox

StuTater

Southeast