April 2020
April 2020
I'm not able to make account changes from my end, however our Support team can troubleshoot this with you back and forth via live-chat at our Help site or on Twitter if you're looking to get immediate help on this.
Have you tried adjusting the image size by shrinking it a little bit or saving it in a different format?
EA Help on Twitter
https://twitter.com/EAHelp
Live-Support
https://help.ea.com/en/contact-us/
May 2020
I will try taking my photos in front of a blank background but would you have any other advice. My game face just won't generate after multiple attempts with different photos. Could anything else be the issue?
May 2020
I've got the same problem, I've tried everything
May 2020
Can you respond to these threads below if the troubleshooting steps in those do or don't work?
https://answers.ea.com/t5/UFC-3/Game-face-is-bugged/m-p/8769066#M1774
https://answers.ea.com/t5/UFC-3/why-can-t-I-drag-the-image-when-making-a-Gameface/m-p/6630134#M144
April 2021
I did everything for it to work and followed every step. Ive been trying to do it for lots of time and it doesnt work. I tried everything
October 2021
Did you ever solve this issue?
March 2022
Has the Game Face error been addressed as of yet? I have tried to create one for fifa and i am gettin the issue that there was an error uploading my game face
March 2022
@RyEvans95 wrote:
Has the Game Face error been addressed as of yet? I have tried to create one for fifa and i am gettin the issue that there was an error uploading my game face
@RyEvans95
Please see the workaround fixes posted in the threads we have stickied at the top of this forum board. There are no plans for any changes around the Game Face system and from my experience working here on the forums and live-channels, it's tough to determine what the actual root cause is without going through individual troubleshooting. It could be the picture quality, dot locations, invalid picture, browser type, and so forth. There are no known issues with the Game Face tool and most likely it lies customer side from the type of system they are using to upload the picture.