How to solve (0x1) login problem [ Edited ]

[BlackTeodor]

I ve player since UFC mobile are published. Last year my Phone broke and i Take a break but Now when i try to log in with my Facebook. 

Any help? 

EA_Blueberry: Removed image containing account info

[EA_Blueberry · Accepted solution]

@BlackTeodor 

Do these steps help fix it for you?

https://answers.ea.com/t5/Other-UFC-Games/Server-Login-Error-code-0x10004/m-p/4538394#M8151

[EA_Blueberry]

Hey, @BlackTeodor 

I removed the image you had because it contained your account ID. Have you tried resetting the password for your account and Facebook to see if that helps clear up a login error? 

There is an option to remove app connections under your Facebook account. Visit Settings>App when you're inside the Facebook app and try removing the UFC connection if it shows up there. 

[BlackTeodor]

I do what you say but same problem... 

[BlackTeodor]

Can you resolvate? Please...

 I don t want to lose my account

[EA_Blueberry]

My apologies for the delayed response, I was out of work for the past 5 days. Have you tried running through iOS troubleshooting steps such as re-installing the game? We have an article below that helps fix most technical issues with our mobile games.

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps

[BlackTeodor]

Hello i have P30 lite with android 10.. 

[EA_Blueberry]

@BlackTeodor 

Thanks. Can you let me know if these troubleshooting steps for Android helps fix it for you?

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

[BlackTeodor]

I try what say but nothing, same error every time 

[EA_Blueberry]

@BlackTeodor 

Can you try clearing the cache for the Facebook app and also reset your password for the EA account at Help.EA.com? 

[BlackTeodor]

I try but nothing