Error (0x201FFD)

[alexandrekrls]

Error (0x201FFD) and no login rewards 

[alexandrekrls · Accepted solution]

I have already contacted customer support several times and there they can do nothing, they always send me here.

[EA_Blueberry]

@alexandrekrls 

Are you still getting this error if you restart your device and load up the app again?

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps

[alexandrekrls]

I have already restarted, uninstalled and installed the game and the error continues. 

[EA_Blueberry]

@alexandrekrls 

What type of device are you on and when do you exactly get the error?

[alexandrekrls]

Android 

[EA_Blueberry]

@alexandrekrls 

What type of phone/tablet and what is the latest software update for it?

[alexandrekrls]

the error appears whenever I enter the game

[alexandrekrls]

phone, the software was recently updated

[EA_Blueberry]

@alexandrekrls 

If you don't mind me asking, what type of phone is it and if you go to it's software settings can you let us know what software version it is?

[alexandrekrls]

Phone LG K4 software V10f-BRA-XXX