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Steelord90's avatar
Steelord90
4 years ago

Re: Downloadable Content Still Locked in my UFC4 Deluxe Digital Edition For PS5

@Steelord90 @EA_Blueberry Just downloaded UFC 4 Deluxe to my PS4 and all players that should be unlocked are still locked, so this isn't a PS4/PS5 issue! This is an EA software issue.

3 Replies

  • Steelord90's avatar
    Steelord90
    4 years ago

    If anyone is in the same boat as I am, boy do you have my sympathy! Learn from my mistake.1 don't waste 2 hours on help from EA trying to get this sorted out. All they do is send you to someone else who sends you to someone else, etc. I did an hr on their Twitter help and hr on their live chat. Even though I finally was able to show twitter proof of purchase and requested a supervisor who had the authority to simply send me my rightful redeem codes at least for the 4 fighters that remain locked. I am still waiting for a reply 2 days later. If this ever gets resolved, I'll post it here for all to see, but for right now, don't waste your time asking for redeem codes even if you show proof that you purchased the deluxe version of UFC 4. They obviously don't care to help This is not a PS4/PS5 issue either. I downloaded on both systems on internal drives and both show the 4 players still locked. I won't buy another EA deluxe game after this nightmare, wow...smh

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi, @Steelord90 
     
    I just came back today from being out for several days. You said you checked the add ons section in the original part of your post. Did it actually show the content there to download/install?

    When some players are having trouble content showing up they are sometimes able to install the content from the PlayStation store via a web browser. Do you see that option to install it from this link?

    https://store.playstation.com/en-us/product/UP0006-CUSA14204_00-FURYJOSHUABUNDLE

  • Steelord90's avatar
    Steelord90
    4 years ago
    @EA_Blueberry All I see is tyson fury and Anthony Joshua , ufc 4 and ufc 4 deluxe saying purchased. Bruce lee not saying purchased and no Brock Lesnar seen.

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Downloadable Content Still Locked in my UFC4 Deluxe Digital Edition For PS5","moderationData":{"__ref":"ModerationData:moderation_data:11455735"},"body":"

If anyone is in the same boat as I am, boy do you have my sympathy! Learn from my mistake.1 don't waste 2 hours on help from EA trying to get this sorted out. All they do is send you to someone else who sends you to someone else, etc. I did an hr on their Twitter help and hr on their live chat. Even though I finally was able to show twitter proof of purchase and requested a supervisor who had the authority to simply send me my rightful redeem codes at least for the 4 fighters that remain locked. I am still waiting for a reply 2 days later. If this ever gets resolved, I'll post it here for all to see, but for right now, don't waste your time asking for redeem codes even if you show proof that you purchased the deluxe version of UFC 4. They obviously don't care to help This is not a PS4/PS5 issue either. I downloaded on both systems on internal drives and both show the 4 players still locked. I won't buy another EA deluxe game after this nightmare, wow...smh

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Hi, @Steelord90 
 
I just came back today from being out for several days. You said you checked the add ons section in the original part of your post. Did it actually show the content there to download/install?

When some players are having trouble content showing up they are sometimes able to install the content from the PlayStation store via a web browser. Do you see that option to install it from this link?

\n\n

https://store.playstation.com/en-us/product/UP0006-CUSA14204_00-FURYJOSHUABUNDLE

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