August 2021
Please help I cant play UFC4 on ps, account are libked and etc. Issue same, you have to be signed in to ea account..
Solved! Go to Solution.
August 2021
Good afternoon, @TMTFlow
We've seen some players experience connectivity problems when they're using a custom profile picture for their PSN account. Are you using a custom image rather than the default versions that come with PlayStation?
If you are and change it to a default picture, fully exit the game and power cycle with these steps before launching the game again.
Reboot the power to the modem/router
How to power cycle your PlayStation console
August 2021
All active users have to be signed in to PSN and EA. I got signed in following provided info, just got signed in to old ea acc. At browser it says it is connectes to my ps account.. how... to fix.. juat bought the game the ps+ and ea+ and cant do nothing...
August 2021
Good afternoon, @TMTFlow
We've seen some players experience connectivity problems when they're using a custom profile picture for their PSN account. Are you using a custom image rather than the default versions that come with PlayStation?
If you are and change it to a default picture, fully exit the game and power cycle with these steps before launching the game again.
Reboot the power to the modem/router
How to power cycle your PlayStation console
December 2021
Hello um I tried that and it’s not working I’ve tried everything and it’s not working this is a serious problem and you guys need to fix it this is very bad buisness
December 2021
@kvngdul
Hi, there.
I take it you're not using a custom profile image for your PSN account still. What happens when you try to play online? Do you get a specific error message? Where does it happen at in game?
We're not seeing widespread reports about players not being able to connect, therefore we want to make sure we troubleshoot potential local network issues to help get you back into the game.
December 2021
Having this same issue, it’s popping up an error and giving us a help website but it doesn’t tell you anything on how to fix the problem.
not understanding why I can’t play online & all my other games I can.
December 2021 - last edited December 2021
Hi, @akers912
Let's see if you can connect this way then.
Visit Help.EA.com and make sure you are signed out. Go to sign in and select the Xbox or PlayStation option. When you are fully signed in, launch UFC 4 and see if you are able to connect.
February 2022
February 2022
Im having the same issue as well
February 2022
Hey, @nogaming360
If you visit Help.EA.com and reset your password, are you then able to connect online? You have PlayStation Plus and Xbox Live Gold, right?