i can't redeem my code from sims 2

[pp_a93]

hello.! i have a retail version of sims 2 and some other expansions but right now i don't have a dvd drive t install them. i tried to redeem my codes but it said that my codes are not valid. what can i do? thank you in advance!!! 

[SandArcher · Accepted solution]

@pp_a93 hello 

You are unable to personally register your Sims 2 games. A game adviser needs to do it for you. You can contact EA here: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming

[SandArcher · Accepted solution]

@pp_a93 hello 

You are unable to personally register your Sims 2 games. A game adviser needs to do it for you. You can contact EA here: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming