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by baddestsims
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★★★ Newbie
so I was wondering if you get a physical copy of The Sims 2 base game or Double Deluxe can you get the ultimate collection ?
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[ Edited ]
EA Staff

@baddestsims Please contact an Advisor and theyc an check what can be done: 

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next' 
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

 

Let us know if you have any further questions!

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Message 2 of 2 (269 Views)

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Re: ask

[ Edited ]
EA Staff

@baddestsims Please contact an Advisor and theyc an check what can be done: 

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next' 
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

 

Let us know if you have any further questions!

Message 2 of 2 (270 Views)