Re: Xbox 360 - The Sims 3 Online Pass Does Not Work

by EA_Spectre
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Original Post

Xbox 360 - The Sims 3 Online Pass Does Not Work

★★★ Newbie

Hello,

 

im from slovakia, ive bought sims3 as classics for xbox, including the code for exchange, dint work, ive got the 800700E8 when I trie via sims3 to access the exchange server, ive even bought the online pass, does not work / connec either, i got again the 800700E8 message on xbox.

 

basically, i get the problem described here http://forum.ea.com/eaforum/posts/list/30/3766746.page

 

would be really nice, if you could solve that

 

thanx

 

gl

Message 1 of 11 (7,152 Views)

Re: Xbox 360 - The Sims 3 Online Pass Does Not Work

[ Edited ]
Community Manager

We discontinued the Online Pass which means that you don't need them for EA games anymore. It is possible that you still have to download the Online Pass from the Xbox Marketplace, but it won't cost you anything.

 

Please read more about that here:

https://help.ea.com/article/online-pass-has-been-discontinued

 

Please read here how to re-download your Online Pass in case it gets corrupted:

https://help.ea.com/article/how-to-re-download-your-online-pass



Your friendly neighbourhood forum admin.

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Message 2 of 11 (7,116 Views)

Re: Xbox 360 - The Sims 3 Online Pass Does Not Work

★★★★ Novice
I downloaded the online pass and it worked but after not play Sims 3 online because of not having live get back on and it keeps saying I need a online pass so I download it again but it don't work
Message 3 of 11 (6,662 Views)

Re: Xbox 360 - The Sims 3 Online Pass Does Not Work

Community Manager

Can you try to clear your cache as explained here? http://support.xbox.com/en-IE/xbox-360/system/clear-system-cache



Your friendly neighbourhood forum admin.

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Message 4 of 11 (6,654 Views)

Re: Xbox 360 - The Sims 3 Online Pass Does Not Work

★★★ Newbie

i have entered my online pass code which i got some time in 2013, i have entered it into three different places on the website a one on my xbox but i doesn't work. i have looked through my history and that thing and there is not history of me putting the code in. When i tried to get something off the exchange it said you need a code or something and i entered it but i didn't work.

 

get back to me soon, 

-mStandard smile

Message 5 of 11 (4,623 Views)

Re: Xbox 360 - The Sims 3 Online Pass Does Not Work

Hero (Retired)

@graham1061 the Exchange for the console versions for Sims 3 has been closed down 

Message 6 of 11 (4,620 Views)

Re: Xbox 360 - The Sims 3 Online Pass Does Not Work

★★★ Newbie
I went to the like and got a website that doesn't exist anymore. I'm very frustrated!!
Message 7 of 11 (2,886 Views)

Re: Xbox 360 - The Sims 3 Online Pass Does Not Work

★ Novice
Do I have to download something to get my code to work?
Message 8 of 11 (2,641 Views)

Re: Xbox 360 - The Sims 3 Online Pass Does Not Work

★★★ Novice
Ive had the same problem, the trick that gets me by each time is that I start up the game, connect to EA BY PRESSING Y. Then it takes me to that same page that says i need an online pass. I press purchase code. It tells me I already purchased a code and to download the pass. I click download, it downloads supposedly in less than one minute, i Press CONTINUE. THEN it still says can't connect to EA SO I CLICK THE WHITE XBOX BUTTON X at the center of the controller.. go to the left click on MY GAMES. Then I click on THE SIMS game, and when I return BOOM IM AUTOMATICALLY SIGNED INTO EA GAMES ONLINE PASS THE EXCHANGE. No code or purchase needed!
Message 9 of 11 (1,855 Views)

Re: Xbox 360 - The Sims 3 Online Pass Does Not Work

★★★ Newbie

Hello I play on ps3 and I play Sims 3. I downloaded the online pass but it doesn't work. Is there a way I can make it work

Message 10 of 11 (1,382 Views)