Re: Why can’t I just get a refund for Sims Medie

by Syxarp
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Original Post

Why can’t I just get a refund for Sims Medie

★ Apprentice

I asked in a chat on EA help and they couldn’t give me an answer. I am old and not tech savvy. I have paid for every pack on Sims 4 and thought I would try Sims Medieval but it’s a traumatic experience every time I try to launch it. I just want my money back for a game I can’t play easily on my computer. They kept sending me a link to the help page that was no help. It shouldn’t be this hard to get a refund.

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Re: Why can’t I just get a refund for Sims Medie

Champion

@Syxarp , I'm afraid you'll have to go to EA Help for a refund. We are simply volunteer staff here and have no way to refund your purchases.

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Re: Why can’t I just get a refund for Sims Medie

★ Apprentice

I did go to EA Help. They are useless.

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