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The sims medieval directx error

by michelle2725
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The sims medieval directx error

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  1. Ive recently installed the sims 3 medieval through origin & have been trying to install it since yesterday. Everytime i try to install it, it’ll say directx error internal. Ive called ea & that didn’t work, i cleared the cache & that didn’t work either, anyone know any other ideas on what to do?
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Re: The sims medieval directx error

Community Manager

Sul sul, @michelle2725.

 

I apologize for the wait. Let's see if we can figure this out. Have you tried running it in Compatibility Mode with Windows 7?

 

Arrenai Cat


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Re: The sims medieval directx error

Community Manager

Sul sul, @michelle2725.

 

To help track down what might be going on here, which version of Windows are you running? I'll be happy to look into it.

 

Arrenai Cat


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Re: The sims medieval directx error

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@EA_Arrenai I am running windows 10
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Re: The sims medieval directx error

Community Manager

Sul sul, @michelle2725.

 

I apologize for the wait. Let's see if we can figure this out. Have you tried running it in Compatibility Mode with Windows 7?

 

Arrenai Cat


Did you receive an awesome, helpful response? Thumbs up +XP!

Was your issue resolved by a great post? High five Accept as Solution

ASK. ANSWER. LEVEL UP.

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