June 2018
Same for me. It is constantly connecting for hours but never connects really. I tried literally all time of the day. Nothing.
June 2018
Was given a free download of the game due to the fact I had the disc already. Definitely recommend talking to EA support for help!
June 2018 - last edited June 2018
Does the live chat under maintenance?
I can't use live chat in these few days.
I would like to send them a disc and code too..
July 2018
Hi i read your cmntr .. but the problem that i didn't find the disc and the code ;:'((
July 2018
August 2018
Just got my Sims2 Ultimate, still works. I contacted through facebook and they provided the game in a matter of minutes even though I'm not from The US
October 2018
October 2018 now, and this process still works. I have all of my discs still, but the person I spoke to didn't ask for them. Just asked me to write on a paper with today's date, the EA Case ID, and my signature. Then I had to take a photo of that, and attach it to the chat. The person I spoke to was very helpful. Game is downloading now, can't wait to play!!
October 2018
October 2018
Try buying it out at ebay.com xD
October 2018
Yeah they said that to me too...