Help us improve Answers HQ! Take Survey No, Thanks

Re: Unable to start The Sims Medieval

by Tremayne4260
Reply

Original Post

Accepted Solution

Sims Medieval Service Initialization Failed Using Origin, Windows 10

★★★★★ Newbie

Hello,I installed Sims Medieval on my computer for the first time yesterday. I know it's an old game but I'm feeling nostalgic and want to play.  I've been trying different methods described on the EA website and others to get Sims Medieval to play on my Windows 10 PC. I downloaded the game through Origin. I've tried uninstalling and reinstalling both applications several times. I choose run as administrator, I made sure my Windows is updated, I've cleared my cache, tried opening through Radeon settings, and "repaired" and updated the game within Origin. I always end up with the same problem, the game attempts to open and immediately gives me an error that states Service Initialization Failed (it doesn't do anything when I try to open through Radeon). Sometimes I momentarily see a flash of green screen. Any further advice? I just don't understand why it won't work. I'm having the same issue on my Windows 10 laptop as well.

Message 1 of 8 (599 Views)

Accepted Solution

Re: Unable to start The Sims Medieval

Champion

@jurikubec , try to do the following. Uninstall the game before trying to do this.

 

1) Install the game from Origin.

2) Install Base game alone. Repair the game before launching it.

3) Launch game, disable Origin In Game while Error code window is open and then close the Error code window. Also clear cache files from Documents > Electronic Arts > Sims Medieval.

4) Repair the game again.

5) Download and install Pirates and Nobles.

6) Repair the game again and clear the cache files one more time.

 

Please let me know if this works.

***Please note that I am a player like you and not an employee of EA.***

View in thread

Message 4 of 8 (557 Views)

All Replies

Re: Sims Medieval Service Initialization Failed Using Origin, Windows 10

[ Edited ]
Champion

@so1nichka , try to do the following. Uninstall the game before trying to do this.

 

1) Install the game from Origin.

2) Install Base game alone. Repair the game before launching it.

3) Launch game, disable Origin In Game while Error code window is open and then close the Error code window. Also clear cache files from Documents > Electronic Arts > Sims Medieval.

4) Repair the game again.

5) Download and install Pirates and Nobles.

6) Repair the game again and clear the cache files one more time.

 

Please let me know if this works.

***Please note that I am a player like you and not an employee of EA.***
Message 2 of 8 (566 Views)

Unable to start The Sims Medieval

★★★★ Novice

Hello, I have a problem running The Sims Medieval.
I am a windows 10 user. I bought the game through Origin and tried to run it. However it does not work. The screen goes black for a while, and then the game crashes with an error message popping up, saying "service initialization failed" (see the enclosed picture)
I tried reinstalling the game, reinstalling origin, repair tool.. nothing works, still the same
As expected I am very dissapointed. I gave 11 euros for the game, and the least I would expect is for it to be maintained and updated. But then again, Im not exactly sure what the cause is. I will welcome and be thankful for any help, if that fails, I give up. 

Message 3 of 8 (574 Views)

Re: Unable to start The Sims Medieval

Champion

@jurikubec , try to do the following. Uninstall the game before trying to do this.

 

1) Install the game from Origin.

2) Install Base game alone. Repair the game before launching it.

3) Launch game, disable Origin In Game while Error code window is open and then close the Error code window. Also clear cache files from Documents > Electronic Arts > Sims Medieval.

4) Repair the game again.

5) Download and install Pirates and Nobles.

6) Repair the game again and clear the cache files one more time.

 

Please let me know if this works.

***Please note that I am a player like you and not an employee of EA.***
Message 4 of 8 (558 Views)

Re: Unable to start The Sims Medieval

★★★★ Novice

Thank you a lot! this actually did work (sorry for the belated answer)

Message 5 of 8 (509 Views)
Highlighted

Re: Unable to start The Sims Medieval

Champion

Most welcome! Standard smile

***Please note that I am a player like you and not an employee of EA.***
Message 6 of 8 (496 Views)

Sims Medieval Help Please, Just Dowload a huge unplayable Hot Mess

★★★★ Newbie

Help with the sims medieval pleas, it's not running, I've done completely uninstall, and reinstall from origin 3 times already, getting uber frustrated.. id like to at some point be able to play what i paid for im on windows 10 home, 64 bit

Message 7 of 8 (272 Views)

Re: Sims Medieval Service Initialization Failed Using Origin, Windows 10

[ Edited ]

@glitterboy438  I've merged your post into a thread on the same issue.  Please see the accepted solution for help.  If you don't own Pirates and Nobles, you can skip that step and just do the rest.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 8 of 8 (257 Views)
sims-four-characters

Want more Sims?

Check out our Sims forums for tutorials and all things Sims.

View more

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help