July 2014 - last edited April 2015 by Henalexandre
There are many issues with the Sims 2 going on atm but this thread is for one issue only, so please read the instructions carefully before posting.
Symptoms
You double click on the icon on your desktop or hit play in Origin and the game starts for a moment and then disappears
Cause
There's a file called paul.dll that comes with SecuRom which seems to cause a conflict on certain systems. This will make the game not start.
How to find out if you have exactly this error
Make sure the process Sims2EP9.exe disappears shortly after starting it. It if does, do the following
If the report you get looks anything like this
Things you can try
Once you've replaced your faulty paul.dll file, you should be able to jump into The Sims 2 without a problem!
If not, you have a different issue, please make your own thread.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2014 - last edited July 2014
I have this problem, I've never played The Sims on this computer, it's my first time, so I'm not and never had installed The Sim 3 or Medieval.
Source
The Sims 2 EP9
Stopped Working
Date
26/07/2014 13:06
Status
report sent
description
Failed Application Path: C: \ Program Files (x86) \ Origin Games \ The Sims 2 Ultimate Collection \ Fun with Pets \ SP9 \ TSBin \ Sims2EP9.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Sims2EP9.exe
Application Version: 1.17.0.66
Stamp Date / Time of Application: 00000000
Fault Module Name: paul.dll
Fault Module Version: 4.1.1.20
Stamp Date / Time Fault Module: 4c9bc521
Exception Code: c0000094
Exception Offset: 0001bd7b
OS Version: 6.3.9600.2.0.0.768.100
Locale ID: 1046
Additional Information 1: 4b2c
Additional Information 2: 4b2cda73e3e85bf8039247a64e4f065d
Additional Information 3: 8356
Additional Information 4: 835608f7c75e0f26482f830bade0df71
Additional information about the problem
Compartment Memory ID: c7def9f87da436c488593216e0dc6c99 (73393665615)
P.S: My O.S is Windows 8.1.
July 2014
Windows 7
Description
Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Sims2EP9.exe
Application Version: 1.17.0.66
Application Timestamp: 00000000
Fault Module Name: PAUL.DLL
Fault Module Version: 4.1.1.20
Fault Module Timestamp: 4c9bc521
Exception Code: c0000094
Exception Offset: 0001bd7b
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 3ca4
Additional Information 2: 3ca464e02b69c4ebb70bb7f2e5e9bf09
Additional Information 3: e20e
Additional Information 4: e20e5810a9afc05e7da28c3e894d647e
Extra information about the problem
Bucket ID: 379221583
July 2014
Source
The Sims 2 EP9
Summary
Stopped working
Date
7/26/2014 4:58 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Sims2EP9.exe
Application Version: 1.17.0.66
Application Timestamp: 00000000
Fault Module Name: PAUL.DLL
Fault Module Version: 4.1.1.20
Fault Module Timestamp: 4c9bc521
Exception Code: c0000094
Exception Offset: 0001bd7b
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 3ca4
Additional Information 2: 3ca464e02b69c4ebb70bb7f2e5e9bf09
Additional Information 3: e20e
Additional Information 4: e20e5810a9afc05e7da28c3e894d647e
Extra information about the problem
Bucket ID: 379221583
I have Windows 7.
July 2014
Hi! This is my detailed info.
Fonte
The Sims 2 EP9
Resumo
Parou de funcionar
Data
26/07/2014 16:05
Status
Relatório enviado
Descrição
Caminho do Aplicativo com Falha: C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe
Assinatura do problema
Nome de Evento de Problema: APPCRASH
Nome do Aplicativo: Sims2EP9.exe
Versão do Aplicativo: 1.17.0.66
Carimbo de Data/Hora do Aplicativo: 00000000
Nome do Módulo de Falhas: PAUL.DLL
Versão do Módulo de Falhas: 4.1.1.20
Carimbo de Data/Hora do Módulo de Falhas: 4c9bc521
Código de Exceção: c0000094
Deslocamento de Exceção: 0001bd7b
Versão do sistema operacional: 6.1.7601.2.1.0.768.2
Identificação da Localidade: 1046
Informações Adicionais 1: 3ca4
Informações Adicionais 2: 3ca464e02b69c4ebb70bb7f2e5e9bf09
Informações Adicionais 3: e20e
Informações Adicionais 4: e20e5810a9afc05e7da28c3e894d647e
Informações adicionais sobre o problema
Id de Compartimento de Memória: 379221583
My OS windows 7 home basic - 64 bits
Thx for the support!
July 2014 - last edited July 2014
Description Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe
Problem signature Problem Event Name: APPCRASH
Application Name: Sims2EP9.exe
Application Version: 1.17.0.66
Application Timestamp: 00000000
Fault Module Name: PAUL.DLL
Fault Module Version: 4.1.1.20
Fault Module Timestamp: 4c9bc521
Exception Code: c0000094
Exception Offset: 0001bd7b
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 3ca4 Additional Information 2: 3ca464e02b69c4ebb70bb7f2e5e9bf09 Additional Information 3: e20e Additional Information 4: e20e5810a9afc05e7da28c3e894d647e Extra information about the problem Bucket ID: 379221583
Windows 7
I'm using Windows Defender as my Anti Virus.
I don't have any CD emulator installed or the Sims 3 installed.
July 2014 - last edited July 2014
July 2014 - last edited July 2014
Source
The Sims 2 EP9
Summary
Stopped working
Date
7/25/2014 12:01 AM
Status
Report sent
Description
Faulting Application Path: D:\Origin\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Sims2EP9.exe
Application Version: 1.17.0.66
Application Timestamp: 00000000
Fault Module Name: PAUL.DLL
Fault Module Version: 4.1.1.20
Fault Module Timestamp: 4c9bc521
Exception Code: c0000094
Exception Offset: 0001bd7b
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 4b2c
Additional Information 2: 4b2cda73e3e85bf8039247a64e4f065d
Additional Information 3: 8356
Additional Information 4: 835608f7c75e0f26482f830bade0df71
Extra information about the problem
Bucket ID: c7def9f87da436c488593216e0dc6c99 (73393665615)
Windows 8.1
Edit
Anti-Virus software: Windows Defender
I do not have CD emulation software.
I do not own Sims 3 or Sims 3 Medevial.
Repair Game option on Origin did not fix the problem.
July 2014
Windows 8
Description
Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Sims2EP9.exe
Application Version: 1.17.0.66
Application Timestamp: 00000000
Fault Module Name: PAUL.DLL
Fault Module Version: 4.1.1.20
Fault Module Timestamp: 4c9bc521
Exception Code: c0000094
Exception Offset: 0001bd7b
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 4b2c
Additional Information 2: 4b2cda73e3e85bf8039247a64e4f065d
Additional Information 3: 8356
Additional Information 4: 835608f7c75e0f26482f830bade0df71
Extra information about the problem
Bucket ID: c7def9f87da436c488593216e0dc6c99 (73393665615)
July 2014 - last edited July 2014
OS: Windows 7 Premium 64bit
Description
Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Sims2EP9.exe
Application Version: 1.17.0.66
Application Timestamp: 00000000
Fault Module Name: PAUL.DLL
Fault Module Version: 4.1.1.20
Fault Module Timestamp: 4c9bc521
Exception Code: c0000094
Exception Offset: 0001bd7b
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 3ca4
Additional Information 2: 3ca464e02b69c4ebb70bb7f2e5e9bf09
Additional Information 3: e20e
Additional Information 4: e20e5810a9afc05e7da28c3e894d647e
Extra information about the problem
Bucket ID: 379221583