Sims 2 Ultimate Collection Screen Problem

[anaskorw]

Hello everybody!

I´ve just installed Sims 2 Ultimate Collection. Everything runs nice exept for my screen... I have my resolution that I want and the settings on high. My screen keeps showing "pixels" and blocking my game. 

Look at the photo!

I am sooooo down because I could´nt find help

[EA_David · Accepted solution]

@anaskorw What version of Windows are you using? There may be issues with the game running on modern Operating systems. 

Perhaps updating your drivers will help?

https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/

If this has no effect, your dxdiag information might help with looking into this. 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Thanks. 

[EA_David · Accepted solution]

@anaskorw What version of Windows are you using? There may be issues with the game running on modern Operating systems. 

Perhaps updating your drivers will help?

https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/

If this has no effect, your dxdiag information might help with looking into this. 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Thanks. 

[anaskorw]

I figured out that the game was running with my weaker graphic card. I changed it and now it‘s working perfectly!
You should try to help others with the same problem.

But still thank you for your answer!

[EA_David]

@anaskorw Thanks for the update. With such an old game I had thought that it would run anyway on the intel chipset. Apparently that's not the case for all of them, so thank you for the extra info.