July 2021 - last edited July 2021
Help! I got all of the EPs (but apartment life) and 2 stuff packs last month, and got the rest of the EPs and stuff packs (but mansion & garden stuff) 3 weeks ago. They all downloaded nicely, except when Ikea home stuff and kitchen & bath said that pets needed to be removed. After that, I downloaded Apartment Life, and then pets. 3 days ago I got Mansion & Garden stuff (M&G for short) and when I tried to install it, it said that Apartment Life needed to be removed in order for it to install. I removed Apartment Life, and downloaded M&G, and installed Apartment life after that, and then it updated. After that, it said that there was an error when trying to install Apartment Life. I want to have Ultimate Collection, but I didn't have the chance to get it from Origin a few years ago. Help? Anyone? **EDIT** I have a windows 10.
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July 2021 - last edited July 2021
@sims2isperfectIf you already have M&G Stuff installed, leave it installed. Try to install Apartment Life now (after M&G is installed) and see if it tries to install a patch automatically. You cannot install the patch anyway until AL is installed as well.
July 2021 - last edited July 2021
@sims2isperfectCan you elaborate about the "needs to remove" message? Does it happen when the installer starts? Do you have a screenshot of it? That is definitely something that should not happen.
Additionally, can you please list every pack that you currently have installed, and if you have any bundles/collections among those?
July 2021 - last edited July 2021
@mate54 I dont have a screenshot. Don't have any collections. It installs and updates normally, and at the end it says 'There was a problem installing Apartment Life' and it deletes everything I really want Apartments in the game. *EDIT* I have everything, but Apartment Life installed.
July 2021
July 2021
@mate54 My game is fully patched, because 2 stuff packs said that Pets had to be re-installed and before it I downloaded Apartment life. I patched the game fully, because Pets said i need to. Do I need to remove the Apartment Life patch and re-install it? I removed Apartment Life in order to download M&G, and tried to install Apartment Life, and then it had that error. When I first installed Apartment Life, it had no problems like that.
July 2021
July 2021 - last edited July 2021
@mate54 It just deletes the process of installment after the update, not sure if it's normal. So should I uninstall and reinstall the Apartment Life patch?? Also, right now I have M&G stuff installed, but Apartment Life isn't. I need Apartments in order to have the Ultimate Collection. I have all of the patches including the Apartment Life one.
July 2021 - last edited July 2021
@sims2isperfectIf you already have M&G Stuff installed, leave it installed. Try to install Apartment Life now (after M&G is installed) and see if it tries to install a patch automatically. You cannot install the patch anyway until AL is installed as well.
July 2021
@mate54 How do I know if the patch is auto-installed?
July 2021
@mate54 OK, I'm gonna try that soon