July 2019
I can only run The Sims 2 Ultimate Collection in windows mode but it's annoying for me especially considering my poor eye sight. I can't download DirectX 9.0c either because I have a very up to date modern laptop that doesn't run older versions of windows so I'm not sure how to get around this. The error seems to be coming from mansions and garden stuff but not exactly why but if anyone knew a solution on how to possibly get windows mode bigger or a way around using windows mode that would be great, thank you!
July 2019
@zoe616 , did you try the steps in this previous thread? https://answers.ea.com/t5/Other-The-Sims-Games/No-DirectX-9-0-devices/m-p/8024769#M16216