March 2018
Dear Support,
Unfortunately the Chat option from your support has disappeared for me Is it only for me really or is it a global issue?
I wanted to raise an issue connected with TS2
KInd regards
March 2018
Here's how to contact an EA Game Advisor. Notice that you get different contact options depending on what your issue is. If you want the chat options and do not get it, go back to step nr 4 and try choosing something else.
Go here to contact EA support: https://help.ea.com/en/contact-us/new/
Here are some tips on how to do it if it's complicated!
https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/m-p/5650100
Good Luck!
March 2018
Chrome is sometimes buggy with the chat. Try using Internet Explorer instead, it usually works the best
Also, make sure to turn off any VPN/Proxy/AdBlock etc.