simcity unable to reclaim city

[thestagna22]

I am trying to reclaim a city and it says I do not have the content that was used in the city. I have purchased all the extra content for the SimCity(2013) gane so I cannot see how this is the case. Pleade fix tbis bug so that players and reclaim abandoned cities!

[nightslime]

I have the same issue.

I own the Complete edition and all content are included but still it says I don't have some of the content that was used in the city.