ZZSunset SimCity™ Deluxe

[daver2212932]

This game no longer works. I purchased this for £5 or something.... It just stopped working one day on my tablet, and does not install to any of my android smartphones....

Can you provide me with information to why this game no longer works and would i be entitled to a refund if you have decided to pull this game.

Thanks!!

[EA_Nils · Accepted solution]

Hi,

In this case please get in touch with Google's Play support team: https://support.google.com/googleplay/?hl=en#topic=2952998

Click on contact us in the top right corner.

Cheers,

Nils

[EA_Nils]

@daver2212932  If you are receiving a "not authorized" error, see if you can log into the play store on your device in order to update the licence. Logging in once, launching the app and then signing out, works.

[daver2212932]

I am unable to locate the game on Google play, https://play.google.com/store/apps/details?id=com.ea.simcitydeluxe_na

It says the game is not found. 

I purchased this from the play store a year or 2 ago. I have it installed on my android tablet, but it says not authorised although i purchased it!

And i am unale to find it in the play store to install it on my smart phone.

I request a refund or the ability to play this app

[EA_Nils · Accepted solution]

Hi,

In this case please get in touch with Google's Play support team: https://support.google.com/googleplay/?hl=en#topic=2952998

Click on contact us in the top right corner.

Cheers,

Nils