August 2016
I have a DVD-ROM copy of SimCity 4, but I can't seem to get it running in Windows 10. Is there any way to reuse the CD code in origin, since SimCity 4 can be played here as well?
Solved! Go to Solution.
July 2017
Hi @lakotaluca37,
The code you are looking at, the one in the manual, is the code you would need. However, some old games cannot be redeemed by yourself in Origin, and you will need one of our advisors to help you with it.
Please, contact them through EA Help. You will find a detailed explanation on how to contact them if you need it here.
If you have any question, don't hesitate to ask
Welcome to Answers HQ!
-Mai
August 2016 - last edited January 2018
Try the game on compatibility mode. Put CD in then right click and look for the option that lets you see the contents of CD, find the SimCity 4 exe -> right click and troubleshoot for compatibility windows will give you for eg. Windows 7 option and then test.
To get the game into Origin just enter the key that you received with the game. If there is no key then try contacting EA and tell them that you own the game with proof that they will probably ask for and they might add it for you to your Origin account.
September 2016
This Game uses Secure Rom which is a anti piracy technology that windows 10 doesn't support because it is a possible security threat.
May 2017
Where do you enter the key?
@OnSync wrote:
Try the game on compatibility mode. Put CD in then right click and look for the option that lets you see the contents of CD, find the SimCity 4 exe -> right click and troubleshoot for compatibility windows will give you for eg. Windows 7 option and then test.
To get the game into Origin just enter the gey that you received with the game. If there is no key then try contacting EA and tell them that you own the game with proof that they will probably ask for and they might add it for you to your Origin account.
May 2017 - last edited May 2017
Since the digital copy dispensed with that type protection ("Secure ROM"), follow these instructions:
https://help.ea.com/en-sg/help/origin/origin/redeem-your-serial-code-in-origin/
July 2017
I tried using the code on my case beneath the manual to install Sim City 4 through the Origin website and it said the code wasn't valid. What's going on?
July 2017
Also, where is the product code on the CD-ROM case?
July 2017
Hi @lakotaluca37,
The code you are looking at, the one in the manual, is the code you would need. However, some old games cannot be redeemed by yourself in Origin, and you will need one of our advisors to help you with it.
Please, contact them through EA Help. You will find a detailed explanation on how to contact them if you need it here.
If you have any question, don't hesitate to ask
Welcome to Answers HQ!
-Mai
September 2017
My wife bought Sim City 4 and apparently stored it away for nearly a year before giving it to me. I can't get windows 10 to run the game even though I have a product key and EA tech support told me that I have to go back to where the game was purchased because my key isn't any good. I get the "invalid key" on origins however when I initially installed the game from the discs I had to enter the product key and it worked just fine. I also get the box that has a "Play" button as well as the "manual" and "Sim City.com" but it seems that anytime I select one of these options the program crashes. Any ideas on how to fix it? Changing compatibility mode hasn't worked for me.
September 2017
Redeeming keys on Origin doesn't work for all titles.
The reason you can't properly run SimCity 4 on Windows 10 is because it uses the SafeDisc copy protection system, of which Microsoft removed the driver from Windows 10 for "security reasons", rendering all games that have it unplayable unless you get a digital version from the likes of GOG, Steam and Origin (all of which have SimCity 4 Deluxe), or use a modified executable from the Internet.