Re: SimCity 4 Deluxe does not launch

by afalcopunch145
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Original Post

Re: SimCity 4 Deluxe does not launch

★★★ Newbie

It's 2020 and I bought the game because it was for sale. Why would the game be for sale on origin if it doesn't work?

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Re: SimCity 4 Deluxe does not launch

Hero (Retired)

Hi @afalcopunch145 - I moved your post to its own thread for more up-to-date troubleshooting.

 

Can you supply more information, please? Did you purchase SimCity 4 Deluxe or SimCity (2013) Complete Edition? Are you running the game on a Mac or PC? What version OS (MacOS Catalina / Window 10)? Were you able to install the game in Origin? If it's installed in Origin but won't launch, what exactly happens once you click "Play"? Do you see any error messages or see any activity at all? 

 

If you're running a PC with Windows 10 and the game is not launching from the Play button, try the steps below to see if you can identify the problem:

 

Always run installation files "As Administrator"
Firewall and Antivirus - Make sure SimCity4.exe and Origin.exe are added to exception lists. If you have BitDefender installed, disable it temporarily.
SimCity.exe and Origin.exe - Set them to run "as administrator"
Nahimic 2 or 3 from MSI - this is an audio management program that comes with MSI motherboards. Disable or uninstall it. Nahimic is known to cause this issue.
Disable Origin in-game In Origin main menu, right-click SimCity icon, Game Properties, check the box that says "Disable Origin In-game"
Run in Windows 7 compatibility mode - right-click SimCity shortcut; choose Properties > Compatibility tab > Check the box to run in Win 7 compatibility mode

 

Definitely post back and let us know whether something worked. If it still won't run, reply back with any error messages you're getting and attach a dxdiag report

 

 

If you're attempting to run on a Mac with Catalina, Apple dropped support for 32-bit games like SimCity 4, beginning with MacOS Catalina 10.15. There is more information in this post: https://answers.ea.com/t5/SimCity-2013/Mac-SimCity-and-MacOS-Catalina/m-p/8298578#M127940 , including some options for running 32-bit games after upgrading to Catalina. 

 

If you prefer not to troubleshoot this issue and you recently purchased SimCity 4 Deluxe from Origin, you may want to check out the Great Game Guarantee 

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