squadrons won't launch

[enigmisto]

I can no longer launch Squadrons. I launch it from the Epic Game store, which in turn launches the EA app. Then I get an error message saying there is a problem on EA's end (see attached picture). I have been unable to launch for days. I followed the steps for clearing the cache and ensuring the EA app is updated.

[EA_Illium · Accepted solution]

HI @enigmisto Can we also try the following steps?

• Repair/Verify your game based on which client you are launching from
• EA App - Repair (My Collection > Tile Dots > Repair)
• EGS - Repair (Library > Tile dots > Manage > Verify)
• Steam - Verify in your library
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool then Check for Windows and GPU updates  
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 
• Restart your device in Clean Boot mode, then just try running the client and game

[enigmisto]

I get the same error, different game (Squadrons). Can't launch it. Tried all the same steps to fix it.

[EA_Illium · Accepted solution]

HI @enigmisto Can we also try the following steps?

• Repair/Verify your game based on which client you are launching from
• EA App - Repair (My Collection > Tile Dots > Repair)
• EGS - Repair (Library > Tile dots > Manage > Verify)
• Steam - Verify in your library
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool then Check for Windows and GPU updates  
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 
• Restart your device in Clean Boot mode, then just try running the client and game

[shadowtorturer]

@enigmisto btw, in case this helps anyone, I finally got it working by doing this:

• *How to link Steam and your EA Account* - https://help.ea.com/ca/help/pc/link-ea-and-steam/
• deleted "Ivona" which is a TTS program I had on my system, I believe the optional TTS built into Squadrons conflicts with externally installed TTS programs