You don't have access error

by hammysjp
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Original Post

Accepted Solution

You don't have access error

★★★ Newbie

Tried to open Star Wars Jedi Fallen Order which I have been playing for months with no problem and all of a sudden it brings up EA with an error saying 

 

"You don't have access. This title may have been downloaded to your device by another user who owns the game. Log in to a different account or restart the app to try again."

 

Have tried restarting the app multiple times.  Used app recovery.  Even tried re-downloading the game which I'm afraid to do because I don't want to have to start over but even that won't work and gives me an "Unable to install" error.  I even uninstalled EA app and reinstalled and still doesn't work. 

 

Any ideas?

Message 1 of 14 (6,566 Views)

Accepted Solution

Re: You don't have access error

★★★ Newbie

Found another thread similar to this with the solution. Downloaded a free game (Apex) and canceled it shortly after starting and this broke the glitch.  

View in thread

Message 3 of 14 (6,477 Views)

All Replies

Re: You don't have access error

★★★ Newbie

Same issue for me, only happening today. 

Message 2 of 14 (6,524 Views)

Re: You don't have access error

★★★ Newbie

Found another thread similar to this with the solution. Downloaded a free game (Apex) and canceled it shortly after starting and this broke the glitch.  

Message 3 of 14 (6,478 Views)

Re: You don't have access error

★★★ Newbie

thanks it worked

Message 4 of 14 (6,424 Views)

Re: You don't have access error

★★★ Newbie

Thank you!! this solved my issue of not being able to download any games or access games I already had downloaded. Appreciate you posting the solution! 

Message 5 of 14 (6,217 Views)

Re: You don't have access error

★★★ Newbie

Yes it worked! Thank you!

Message 6 of 14 (6,001 Views)

Re: You don't have access error

★★★ Newbie

Thanks a ton, it worked out for me too 🤩

Message 7 of 14 (5,828 Views)

Re: You don't have access error

[ Edited ]
★★★ Newbie

Thanks, I also had this issue in Sims4 - loads of forums advising reinstalling but your trick is only thing that fixed it

Message 8 of 14 (5,227 Views)

Re: You don't have access error

★★★ Newbie
@hammysjp It didn't worked for me
Message 9 of 14 (4,651 Views)

Re: You don't have access error

★★ Novice

Didn't work for me either. It keeps giving the same error and the main game is not showing up in my library, though all the add-ons are on the app.

Message 10 of 14 (3,811 Views)
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