December 2017
@wppsgraydog Hey, hopefully we can help you out here.
Do you get any error messages? What system are you on? Have you been able to play in the past or have you never played this game online?
There are some troubleshooting steps that may help in the link below, too.
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
Thank you.