Unplayable: Game does not start after EAC splash screen

by neo_razgriz
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Original Post

Re: Unplayable: Game does not start after EAC splash screen

★★ Novice

Update:

 

NVIDIA released an updated driver.

Game still fails to load, but there is now an error screen indicating a missing .dll file. (see attached)

Message 51 of 109 (2,347 Views)

Re: Unplayable: Game does not start after EAC splash screen

★★★ Newbie

I've been unable to play Squadrons now since it updated earlier this week.  When I attempt to launch the game I see a window that states "Launch Error Failed to start the game", and there is a blue exit button displayed on the window (I've attached a screenshot of the window).  In the file C:\Users\<user>\AppData\Roaming\EasyAntiCheat\gamelauncher.log I have the following:

 

[Info] Desktop screen settings detected. DPI: 96 DPI Multiplier: 1.000000 BPP: 32.
[Info] Localization loaded for: 'en-US'.
[Info] Settings file full path: 'D:\Program Files (x86)\Origin Games\STAR WARS Squadrons\EasyAntiCheat\Launcher\Settings.json'.
[Info] Start. ExecutablePath: 'D:\Program Files (x86)\Origin Games\STAR WARS Squadrons\starwarssquadrons.exe' LaunchParameters: '--reactivate' WorkingDirectory: ''.
[Info] Finished window initialization.
[Info] [LauncherProgress] 0%.
[Info] [LauncherProgress] 0%.
[Info] [LauncherProgress] 0%.
[Info] [LauncherProgress] 0%.
[Info] [LauncherProgress] 0%.

 

...


[Info] [LauncherProgress] 99%.
[Info] [LauncherProgress] 100%.
[Info] [LauncherProgress] 100%.
[Info] [LauncherProgress] 100%.
[Info] [LauncherProgress] 100%.
[Info] [LauncherProgress] 100%.
[Info] [LauncherFinished] EACAsyncResult: 4 Message: 'Failed to start the game'.
[Info] Exit button pressed by user.
[Info] Unloading the EasyAntiCheat library.
[Info] Destroying windows.
[Info] Exit.

 

 

I uninstalled and then reinstalled the game but I'm still seeing the same error.

Message 52 of 109 (2,300 Views)

Re: Unplayable: Game does not start after EAC splash screen

★★★★ Apprentice

Hi All,

 

While we wait for @Straatford87 to review my logs, let's help him by uploading more.
@BLK-SQ_LukeTS117 @Slacklinger @mystycs @ExplosiveTooka could you please do that?

Also, please note that if your issue did not start out exactly as described (i.e. if you are getting an error message, black screen, etc...), then you are not in the correct thread.

Thanks.

Message 53 of 109 (2,222 Views)

Re: Unplayable: Game does not start after EAC splash screen

[ Edited ]
★★★ Novice

I'm having the exact same issue (Easy Anticheat loading window pops up, bar fills, then loading window disappears and I'm kicked back to Origin) and tried all the troubleshooting steps I've seen described and linked. I'll upload a more detailed report when I have more time.

 

Frankly though I'm kind of worried since I'm finding threads like this one about EAC with other games: in this case a very similar sounding issue in an ongoing, 700+-post, almost two-year-old thread with people still having the same issue.

 

https://answers.ea.com/t5/Technical-Issues/Game-doesn-t-launch-at-all-EASY-ANTICHEAT-BANNER-and-clos...

 

I just want to play the game, and it seems like the anticheat software is making that impossible. I don't even care if people are cheating tbh.

Message 54 of 109 (2,204 Views)

Re: Unplayable: Game does not start after EAC splash screen

[ Edited ]
★★★ Novice

Well I actually just opened Apex, (through Origin as well, and it also uses Easy Anticheat) and it didn't have this problem. It's something about Squadrons. I was running the game fine a couple of days ago, so it's not system requirements or anything like that.

Message 55 of 109 (2,201 Views)

Re: Unplayable: Game does not start after EAC splash screen

★★★★ Novice

 @EA_Tom here are my fresh files, as i tried to run the game after the patch.

Attachment
Download this attachment
Message 56 of 109 (2,172 Views)

Re: Unplayable: Game does not start after EAC splash screen

★★★★ Apprentice

@Straatford87 Hi,

It's been 3 weeks since i sent you the log files.
Any update?

Thanks.

Message 57 of 109 (2,070 Views)

Re: Unplayable: Game does not start after EAC splash screen

★★★★ Novice

doenst look like were gona get annything for a while, EAC recommends a fresh reboot, but i would rather not

Message 58 of 109 (2,041 Views)

Re: Unplayable: Game does not start after EAC splash screen

★★★★ Novice
@neo_razgriz and with fresh reboot i mean a reinstall of windows
Message 59 of 109 (2,040 Views)

Re: Unplayable: Game does not start after EAC splash screen

★★★ Newbie

Had the same issue and was funny to say I found the solution:

There are 2 loading screens for the EasyAntiCheating - while the 2nd screen finish loading, tap "Enter" and it should work. CRAZY

Message 60 of 109 (1,970 Views)