Unplayable: Game does not start after EAC splash screen

by neo_razgriz
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Original Post

Re: Crash at splash screen

[ Edited ]
★★ Novice

Hi, i had the same problem.

I also tried all the other solutions but what finally got it to work for me was to make sure that my steam account was connected to Origin (login to origin website as Steam user).

 

Then i followed the directions on this thread: https://answers.ea.com/t5/Battlefield-3/Clean-boot/td-p/526214 

I hope this helps you as well!

Message 21 of 109 (2,120 Views)

Re: Crash at splash screen

★★★★ Apprentice

Hi All,

 

Unfortunately, due to a personal matter, i will not be available to track and manage this thread for the coming week.
Hopefully by the time i'm back this issue will be solved.

 

Thank you for all your help and support, stay safe everyone.

Message 22 of 109 (2,095 Views)

Re: Crash at splash screen

★★★★★ Novice

May the force be with you my friend

Message 23 of 109 (2,076 Views)

Re: Crash at splash screen

★★★ Novice

Got the same problem.... One moment it worked perfectly, other moment poof. Just won't launch anymore. Tried the same things including the options shown in this topic. Nothing works unfortunaly.

 

Shame tho, The time I got to play was awesome.

Message 24 of 109 (2,039 Views)

Re: Crash at splash screen

★★★★★ Novice

Quick update, the new update today did not fix this issue for me.

Message 25 of 109 (1,971 Views)

Re: Unplayable: Game does not start after EAC splash screen

★★ Novice

I really hope they either patch or make troubleshooting available before the refund window closes, don't want to give up the silly little pre-order bonuses

Message 26 of 109 (1,931 Views)

Re: Unplayable: Game does not start after EAC splash screen

★★★★ Novice

Same here, tried moving the game to my native steam folder ( it might had something to do with anti cheat not beeing able to find certain files ) but that doesnt work either. here's the link of the thread: https://answers.ea.com/t5/Bug-Reports/Easy-Anti-Cheat-Error-Code-26/m-p/9538006, then the second comment. EA please fix your game, or at least give us an update 

Message 27 of 109 (1,933 Views)

Re: Crash at splash screen

★★★★★ Novice
@Slacklinger Mine is working now! Just launching from the desktop icon, I don't know what's changed between now and before. I haven't even restarted my PC
Message 28 of 109 (1,850 Views)

Re: Crash at splash screen

★★★★ Apprentice
@Slacklinger Excellent news!
Please try to recall anything you did that may have contributed, e.g.:

- closing/uninstalling/reinstalling/updating programs
- fiddling with / updating antivirus
- windows / nvidia updates

Thanks.
Message 29 of 109 (1,847 Views)

Re: Crash at splash screen

★★★★★ Novice

I allowed LAN ICMP echo in my firewall settings, not too sure why it was disabled in the first place tho.

 

I switched from 'Public Network' to 'Private Network' in the windows network settings.

 

I don't have antivirus apart from windows defender which I haven't touched recently.

 

Not too sure if this is related in anyway at all but I have fall guys on my PC which also uses easy anti cheat and fall guys had a major update recently. 

 

That's all the changes I can recall, hope this helps!

Message 30 of 109 (1,846 Views)