Unable to see and add friends in SW Squadrons

[JusticeHeroX]

I am able to see Origin friends but not EA friends. I am also not able to add new friends. I get a message saying "invitation failed" every time.

[EA_Illium · Accepted solution]

Hey @JusticeHeroX Thanks for confirming, sometimes I see people might not have updates in a while and where still on the older client. 

Can we try the following and check for any changes?

• Repair/Verify your game based on which client you are launching from
• EA App - Repair (My Collection > Tile Dots > Repair)
• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool then Check for Windows and GPU updates  
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 
• Restart your device in Clean Boot mode, then just try running the client and game

Thanks!

[EA_Illium]

Hi @JusticeHeroX, To confirm are you using Origin or the EA App client?

[JusticeHeroX]

@EA_Illium I am using EA App.

In Star Wars Squadrons, friends on my EA App list are listed as Origin Friends and players who play on different platforms are listed as EA friends.

[EA_Illium · Accepted solution]

Hey @JusticeHeroX Thanks for confirming, sometimes I see people might not have updates in a while and where still on the older client. 

Can we try the following and check for any changes?

• Repair/Verify your game based on which client you are launching from
• EA App - Repair (My Collection > Tile Dots > Repair)
• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool then Check for Windows and GPU updates  
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 
• Restart your device in Clean Boot mode, then just try running the client and game

Thanks!