Unable to connect, 721 error

[Isenwalks]

Bought the game a few days ago on my PS 4 PRO, played only once, and now i keep getting 721 error. I have no problem with my router and etc, please don't tell me to reboot it. What's going on EA GAMES? 

[EA_Blueberry · Accepted solution]

Sorry to hear about the 721 error code @Isenwalks

If you're still experiencing this try these 3 steps below:

1. Unplug the modem/router for at least 30 seconds to 3 minutes. While you may have a good connection with your network, doing this will refresh your connection to our servers which can fix most connection issues.
2. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice). Turn it back on after 1 minute. Launch the game.
3. We have a thread on this for Star Wars Battlefront II. You posted in the Battlefront board so I'm not sure if that was an accident. https://answers.ea.com/t5/Technical-Issues/Error-code-721-not-on-beta/td-p/6441646/highlight/true/pa...

May the Force be with you,

[EA_Blueberry · Accepted solution]

Sorry to hear about the 721 error code @Isenwalks

If you're still experiencing this try these 3 steps below:

1. Unplug the modem/router for at least 30 seconds to 3 minutes. While you may have a good connection with your network, doing this will refresh your connection to our servers which can fix most connection issues.
2. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice). Turn it back on after 1 minute. Launch the game.
3. We have a thread on this for Star Wars Battlefront II. You posted in the Battlefront board so I'm not sure if that was an accident. https://answers.ea.com/t5/Technical-Issues/Error-code-721-not-on-beta/td-p/6441646/highlight/true/pa...

May the Force be with you,

[masterstpierre]

I've had and been playing the game for a LONG time. Now all of a sudden I'm getting this error code. 721. Tried the steps above none have worked and I've never had this happen before the most recent update...

[T0m3zz]

i have the same problem i downloaded the game from epic games and  it doesnt let me play online same error code 721 any tips for pc?

[Mendohza22]

right click on the game and run as administrator

[reeelrl]

@Mendohza22 Right click where? In Epic Games game library?

[Ole0915]

Does not work. I think that the problems are here because of the overloaded servers. My connection problems started when the game was free on epic. Before that there wasn't any problem with my connection.

[Moonkadh]

Também estou com o mesmo problema no PC. Espero que arrumem logo!!!

[MetallineWrath]

Seems to help, albeit anecdotal. Thanks

[Player_p240ut0v]

Same problem here & I thought the same thing about running as admin haha.
Seems like they weren't ready for a bunch of people to want to try & play the game.