Steam - Error Code 918 [ Edited ]

[Tropicano2096]

Anyone else getting the error message of this EA account is restricted from accessing online features??

[Straatford87 · Accepted solution]

Hey everyone,

Since Error 918 is resolved, I'll be closing this thread. For the missing pre-order items, we still have this thread to continue the discussion:

https://answers.ea.com/t5/Technical-Issues/Cant-get-pre-order-bonus-SWS/td-p/9541384

[gamer_to_heart]

Thank god atleast somebody else has this problem

[Tropicano2096]

 I would but hitting submit just wipes it all and doesnt let me hit submit @EA_Atic there is a screenshot attached to show the error

[gamer_to_heart]

Product: Star Wars: Squadrons
Platform:Steam-PC
Please specify your platform model. PC
What is your gamertag/PSN ID/EA Account name? gamer_to_heart
Are you playing in VR? No
Which part of the game is the issue happening in? Other
Please explain 'Other' First of all it says me that I do not have online access to star wars squadrons...Error code 918..I checked for ban or suspension but dont have any on my account and my games doesnt start after error code screen when click to start it is stuck on an infinite black screen..
What were you doing when the bug occurred? Step by Step detail is helpful. 1.Few Days Back Bought EA Play on steam 2.Then today started the game from steam at 10:13 P.M IST 3.Then I got the above mentioned issue
Where did this issue occur? Please include menu name or in game location. Just starting of the game
When did this happen? (dd.mm.yy hh:mm) 10:15 P.M IST 01/10/20
How often does the bug occur? Every time (100%)
How severe is your issue? Can't play
What happens when the bug occurs? Black screen
What do you expect to see? Game starting
Which ship were you playing? If not applicable, just answer "no" or "none." None.could not even start
What components were you using? i5 7th Gen Gtx 1660
Which customizations (if any) were you using? None

‌

Error Code 918

(removed all caps) - Atic 

[EA_Atic]

@Tropicano2096 @gamer_to_heart could you try to reset your EA Account passwords and see if that helps.

/Atic

[Tropicano2096]

I have the game through steam will that make any difference i will still reset the passwords though @EA_Atic 

[EA_Atic]

@Tropicano2096 Its worth a try, also worth a try if you don't already is to activate TFA on EA and Steam account.

/Atic

[Tropicano2096]

@EA_Atic  tried changing passwords and have TFA on both steam and EA

[EA_Atic]

@Tropicano2096 I assume it did not work?

/Atic 

[Tropicano2096]

Nope still same error 😔 @EA_Atic