STAR WARS Jedi: Fallen Order will not launch on Windows11...

by Lordoraan
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Original Post

Re: STAR WARS Jedi: Fallen Order will not launch on Windows11...

Community Manager
@Lordoraan, sorry, please don't mention two different games in your thread where you're experiencing issues with. This thread is for SW:JFO, changing the subject makes the thread very confusing.

So you now installed DirectX 9 and SW:JFO works again on your PC?

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Message 21 of 25 (154 Views)

Re: STAR WARS Jedi: Fallen Order will not launch on Windows11...

★★★★ Novice

Sorry for that. I removed Jedi Fallen Order and installed Star Wars The Force Unleashed instead. The Force Unleashed game was giving me the same error as Jedi Fallen Order. I notced in the system requirement that The forced Unleashed game required DirectX9C, which I then installed. I not do not get an error, but when I run the game, the play screen disapperas and nothing happens or launches.

Message 22 of 25 (134 Views)

Re: STAR WARS Jedi: Fallen Order will not launch on Windows11...

★★★★ Novice

Thus far, I have tried the following:

- Clearing Cache/Rebooting

- Clean Boot

- Uninstalling Origin/Re-installing

- Uninstalling Star Wars-The Force Unleashed/Re-intalled

- Disabling Origin In Game/Rebooting

- Disabling Firewall and Anti-Virus

- Updated All Drivers

- Installed all Windows Updates

- Created another Windows user with admin rights

- Performed a Game Repair

- Run game as admin

 

At this point, I just do not think my problem can be resolved. Can I get a reimbursement on the game I purchased? Star Wars-The Force unleashed? Also, I will probably have to cancel my EA membership due to the fact that I cannot play any games.

 

Thank you for all of you help.

Message 23 of 25 (119 Views)

Re: STAR WARS Jedi: Fallen Order will not launch on Windows11...

Community Manager
@Lordoraan, I am sorry to hear that the troubleshooting didn't work for you. It's very likely that there's something installed or configured on your PC that's now causing all these issues, which is unfortunate.

Unfortunately, we are unable to assist with refund requests here via the forums. If you would like to see if your purchase it eligible for a refund, please get in touch with the retailer where you made this purchase. If this war Origin / EA app, you can contact our EA Support team via https://help.ea.com/contact-us.

Thanks.

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-----------------------------------------------------------------------------------------------------------
* Tag mij met @EA_Leeuw als je op mij reageert. Thumbs up
* Als je de opmerkingen van andere spelers leuk vindt, geef ze dan XP. 
* Als iemand je probleem of vraag heeft opgelost, klik dan op "Oplossing accepteren". Party hat
* Ik reageer niet op privéberichten.
* NL/BE CM.
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Message 24 of 25 (91 Views)

Re: STAR WARS Jedi: Fallen Order will not launch on Windows11...

★★★★ Novice

I see error in Windows:

 

Log Name: Application
Source: Application Error
Date: 6/21/2022 8:43:52 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DSSBradHome
Description:
Faulting application name: SWTFU.exe, version: 0.0.0.0, time stamp: 0x4b75ea93
Faulting module name: SWTFU.exe, version: 0.0.0.0, time stamp: 0x4b75ea93
Exception code: 0xc0000005
Fault offset: 0x00295716
Faulting process id: 0x6f4
Faulting application start time: 0x01d8856c8e9edf92
Faulting application path: C:\Program Files (x86)\Origin Games\STAR WARS The Force Unleashed\SWTFU.exe
Faulting module path: C:\Program Files (x86)\Origin Games\STAR WARS The Force Unleashed\SWTFU.exe
Report Id: 0b986ded-1fdf-4c4e-b2f5-7bb19497c238
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-06-21T12:43:52.5025677Z" />
<EventRecordID>13506</EventRecordID>
<Correlation />
<Execution ProcessID="11432" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DSSBradHome</Computer>
<Security />
</System>
<EventData>
<Data>SWTFU.exe</Data>
<Data>0.0.0.0</Data>
<Data>4b75ea93</Data>
<Data>SWTFU.exe</Data>
<Data>0.0.0.0</Data>
<Data>4b75ea93</Data>
<Data>c0000005</Data>
<Data>00295716</Data>
<Data>6f4</Data>
<Data>01d8856c8e9edf92</Data>
<Data>C:\Program Files (x86)\Origin Games\STAR WARS The Force Unleashed\SWTFU.exe</Data>
<Data>C:\Program Files (x86)\Origin Games\STAR WARS The Force Unleashed\SWTFU.exe</Data>
<Data>0b986ded-1fdf-4c4e-b2f5-7bb19497c238</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Message 25 of 25 (82 Views)
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