STAR WARS Jedi: Fallen Order will not launch on Windows11...

by Lordoraan
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Original Post

STAR WARS Jedi: Fallen Order will not launch on Windows11...

★★★★ Novice

i attached my DXDiag report. I have a total gaming PC and went through ALL of the troubleshooting steps with no change. I'm using the EA App (beta) and running my game within that environment. Any help would be appreciated. 

Message 1 of 25 (428 Views)

Re: STAR WARS Jedi: Fallen Order will not launch on Windows11...

Community Manager
Hey @Lordoraan,

Were you able to play the game before on Windows 11?

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Message 2 of 25 (408 Views)

Re: STAR WARS Jedi: Fallen Order will not launch on Windows11...

★★★★ Novice

No. I just got the new PC. As I said, I did all of the TS steps required with no effect. 

 

 

Message 3 of 25 (402 Views)

Re: STAR WARS Jedi: Fallen Order will not launch on Windows11...

★★★★ Novice

Is there another method of playing the game without using the EA App?

Message 4 of 25 (401 Views)

Re: STAR WARS Jedi: Fallen Order will not launch on Windows11...

★★★★ Novice

I uninstalled the game and the EA App and downloaded and installed Orging instaed. I get the same error using Orgin wth the game. ???

 

Message 5 of 25 (389 Views)

Re: STAR WARS Jedi: Fallen Order will not launch on Windows11...

Community Manager
Hey @Lordoraan,

What is the specific error that you're getting?
And when you mention that you've tried all troubleshooting steps required, which steps do you mean exactly?

Leeuw.png


-----------------------------------------------------------------------------------------------------------
* Tag mij met @EA_Leeuw als je op mij reageert. Thumbs up
* Als je de opmerkingen van andere spelers leuk vindt, geef ze dan XP. 
* Als iemand je probleem of vraag heeft opgelost, klik dan op "Oplossing accepteren". Party hat
* Ik reageer niet op privéberichten.
* NL/BE CM.
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Message 6 of 25 (371 Views)

Re: STAR WARS Jedi: Fallen Order will not launch on Windows11...

★★★★ Novice

I uninstalled EA Beat App and am now trying to use the Orgin App. The steps I took are clearing cache, clean reboot, uninstalling game & reinstalling, repairing game, multiple reboots, starting Orgin and game in admin mode, running CCleaner.

Message 7 of 25 (355 Views)

Re: STAR WARS Jedi: Fallen Order will not launch on Windows11...

★★★★ Novice

Not EA Beat App, I meant EA App...sorry

Message 8 of 25 (354 Views)

Re: STAR WARS Jedi: Fallen Order will not launch on Windows11...

★★★★ Novice

I also updated my Geforce driver to the latest FW.

Message 9 of 25 (353 Views)

Re: STAR WARS Jedi: Fallen Order will not launch on Windows11...

Community Manager

Hey @Lordoraan

 

Thanks for the info.

 

Can you try to install the Media Feature Pack from Microsoft to see if that solves the issue? It seems like this was a solution in the past for these kinds of errors, but more common on Windows 10. I wonder if it'll also work on Windows 11.

 

You can download it from here

 

Step by step:

  • Download & install the latest version
  • Reboot PC
  • Open the EA app again & repair the game
  • See if you can launch the game without error

Hope to hear from you.

Leeuw.png


-----------------------------------------------------------------------------------------------------------
* Tag mij met @EA_Leeuw als je op mij reageert. Thumbs up
* Als je de opmerkingen van andere spelers leuk vindt, geef ze dan XP. 
* Als iemand je probleem of vraag heeft opgelost, klik dan op "Oplossing accepteren". Party hat
* Ik reageer niet op privéberichten.
* NL/BE CM.
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Message 10 of 25 (320 Views)
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