Pls help

[mcbrapper187]

pls help (bf1)


directx function "DX11 Renderer::tryMap" failed with DXGI_ERROR_DEVICE_REMOVED ("The video card has been physically reomved from the system, or a driver upgrade for the video card has occurred. "). GPU: "NVIDIA GeForce GTX 780 Ti ", Driver: 358991. This error is usually casued by the graphics driver crashing; try intsalling the latest drivers. Also, make sure you have a supported grpahics card with at least 2GB.

[EA_Barry]

@mcbrapper187 

Reinstalling or updating your video drivers is advised. 

https://www.nvidia.com/download/index.aspx

Additional PC troubleshooting: 

• In the EA app, click on the game and then Manage, Repair
• Download and install all available Windows Updates
• Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.