PS4 email registration error, pls help!!!

[Darth_Nihilus64]

Hello,

I want to play SW Battlefront on my PS4 but I have a problem...

Some time ago I changed my psn email address (I was useing a secondary email for PlayStation), I changed my email address to my main email address.

When I start SW Battlefront I need to register my game with my EA account, but the game shows my old (secondary email address).

I already have an EA account on my main email address. I cannot change in game the email address, I tried to delete saved files, reinstall game.... but the same thing.

I cannot register the game on my EA accout.

Please help me...

I want to play online...

[EA_Archi · Accepted solution]

Hello @Darth_Nihilus64 

This looks like some rare random issue with your EA Account. You should get in touch with EA Advisors on this one. Use this link to contact EA Advisor https://help.ea.com/en/contact-us/new/?searchTerm=link+account  

[Darth_Nihilus64]

Bump!

Some ideas?

[EA_Archi · Accepted solution]

Hello @Darth_Nihilus64 

This looks like some rare random issue with your EA Account. You should get in touch with EA Advisors on this one. Use this link to contact EA Advisor https://help.ea.com/en/contact-us/new/?searchTerm=link+account  

[Semmie150805]

If you follow this link, you will be directed to the main page. Where can you find the real information for this problem?